Where your personal information goes on CB88, how it is kept secure, and what rights you have — all explained in plain English. It won't take long to read, but knowing this will give you real peace of mind.
This privacy policy applies to all services on the CB88 platform — including the website, mobile app, and customer support channels. By using CB88, you agree to this policy.
Whenever you sign up for an online service, you share some information. Whether you're opening a bank account, shopping online, or registering on a gaming platform — it's the same across the board. The difference is what each platform does with that information.
CB88-keeping your data safe is our top priority. This privacy policy clearly explains what information we collect, why we collect it, how long we keep it, and who can access it. No hidden agendas, no important details buried in complex legal language.
International data protection laws and CB88-this document has been prepared in line with its own policies. If you have any questions, feel free to email us in English at support@cb88.life or ask via live chat anytime.
CB88 Information is collected in two ways — what you provide directly, and what is gathered automatically through your use of the site.
| Type of data | Example | When it is collected |
|---|---|---|
| Identity information | Name, date of birth, national ID number | During registration & KYC verification |
| Contact Information | Mobile number, email address | At account registration |
| Financial Information | BKash/Nagad number, transaction history | On deposits & withdrawals |
| Identity Verification Documents | Photo of NID, passport, or driving license | During the KYC process |
| Device and Connection Information | IP address, browser type, operating system | Automatically while using the site |
| Gaming Activity Data | Games played, bet amounts, and win/loss records | Automatically at the start of each session |
Full payment card details (such as CVV or full card number) CB88's servers are never stored. CB88 does not request or store mobile banking PINs or passwords under any circumstances.
CB88 does not support third-party logins (such as signing in with Google or Facebook). Accounts can only be created through direct registration — which means your social media information is never shared with CB88.
CB88 Every reason your data is used is clearly stated below. Your information is never used beyond these purposes.
CB88 does not sell your data. Your personal information is never shared with advertising companies. You may see relevant bonus offers within the app based on the games you play — but this is not done by sharing data with external ad networks, CB88's own systems.
This is the most important question — who can actually see your data? CB88 Your information is shared only in the following circumstances:
CB88 never sells or transfers your personal data to advertisers, data brokers, or marketing companies. If anyone claims to have obtained your information from CB88, that is false — please contact support immediately.
Not all data is retained for the same duration — storage periods vary depending on the purpose of use.
| Type of data | Retention period | Reason |
|---|---|---|
| Core Account Information | For the duration of active account + 5 years | Legal obligation |
| Transaction History | 7 years | Compliance with Financial Regulations |
| KYC Documents | 5 years after account closure | Licensing Requirements |
| Gaming Logs and Activity | 3 years | Dispute resolution & security |
| Support Chat Records | 2 years | Service Improvement and Reference |
| Cookie Data | At end of session or after a maximum of 1 year | Improving the Browsing Experience |
Once the retention period ends, data is securely deleted or anonymized so no individual can be identified. If you close your account, active data will be removed — however, certain records must be retained for the periods stated above due to legal obligations.
A cookie is a small file stored in your browser that helps a site remember certain information. CB88uses cookies — all the reasons are listed below.
You can also manage cookies through your browser settings. However, disabling all cookies may affect the functionality of certain CB88 features. CB88's mobile app uses device storage instead of cookies — the purpose is the same.
CB88-as a member, you have certain rights over your own data. Knowing these rights means you can exercise them whenever needed.
CB88's security measures go beyond words — they are technically enforced. The key protection layers are outlined below.
No CB88 staff member will ever ask for your password — not by email, chat, or phone. If anyone asks for it, that is a fraud attempt. Report it to support immediately.
CB88 Strictly follows an 18+ policy. No information is collected from anyone under the age of 18, and minors are not permitted to use this platform.
Date of birth is verified at registration. During the subsequent KYC process, age-verification documents are required. If there is reason to believe an account is being operated by a minor, it is temporarily locked pending investigation.
If you are aware that an underage member of your household CB88 is being used, notify us immediately at support@cb88.life. That account will be suspended promptly.
This Privacy Policy may be updated over time — due to technological changes, new legal requirements, or CB88's services are updated with new additions.
For significant changes, registered users will be notified by email at least 14 days in advance and the date on the published policy will be updated. For minor changes, only the date will be updated.
Continuing to use the site after any policy update takes effect will be considered acceptance of the revised terms. If you do not agree with the changes, please request account closure.
For any questions or concerns about this privacy policy or your personal data, please reach out through the following:
Data requests are typically processed within 30 business days. Complex requests may take longer, but acknowledgment of every request is sent within 48 hours.
Knowing these rights means you can exercise them whenever you need to
You can request to see what information CB88 holds about you. Submit your request by email and a full record will be provided within 30 days.
You can request corrections to any inaccurate or outdated information. Some details can be updated directly in your account settings; for others, please contact support.
Upon account closure, you may request deletion of data that is not subject to legal retention requirements. Financial records must be kept for 7 years — this is a legal requirement.
You have the right to object to your data being used for specific purposes — such as marketing or analytics. You can manage these preferences in your account settings.
You can request an export of your data in a portable format (CSV or JSON), including your account history and transaction records.
To stop receiving promotional emails or notifications, click the "Unsubscribe" link at the bottom of any email, or turn them off directly in your account settings.
Six Principles CB88 Always Upholds
CB88 never sells your personal data to third parties. We have no commercial arrangements with advertisers or data brokers.
ConfirmedSensitive data stored on our servers is protected with the highest standard of encryption. Direct database access is strictly restricted.
AES-256Within CB88, only the relevant departments can view specific data. Access logs are maintained and regular audits are conducted.
RegulatedThe Privacy Policy is written in plain English — no complex legal jargon. If anything is unclear, feel free to ask our support team.
TransparentEach type of data has a defined retention period. Once that period expires, it is securely deleted — nothing is kept beyond what is necessary.
Defined Retention PeriodRequests to view, correct, or delete your data can be made via a simple email. No complex legal procedures — just a straightforward response.
By emailMany people wonder — why does a gaming site need to see a national ID? Why is a mobile number required? These are perfectly reasonable questions, and they deserve clear answers.
Your mobile number and email are required for three main reasons — login security (to send OTPs), important account notifications, and payment verification. Without them, CB88is not possible to operate a payment-integrated platform without.
A national ID or passport is requested as part of the KYC process. This is CB88's deliberate choice — it is a requirement under international gaming license conditions and anti-money laundering regulations. Every licensed platform is obligated to comply.
Gaming activity records are kept because disputes can arise and evidence may be needed. If a member says "I won that bet but never received the funds" — logs are required to verify the claim. This data is retained in the interest of the member.
CB88 provides the highest level of security — but some things are in your hands. Following these simple habits will keep your account significantly safer.
First, use a strong password. Avoid obvious choices like "123456" or your date of birth. Create a unique password that combines letters, numbers, and special characters — and never reuse it on other sites.
Second, keep 2FA enabled. CB88-with two-factor authentication enabled, even if someone gets hold of your password, they won't be able to access your account — because the OTP will only be sent to your mobile.
Third, never click on suspicious links. SMS or emails claiming to offer a "special prize from CB88" and containing a link are typically phishing attempts. Always access the site by typing cb88.life directly into your browser.
Fourth, be cautious when playing on public WiFi. It is best to avoid logging into your account on free WiFi at tea stalls — if you must, use a VPN.
Questions That Come Up Repeatedly in Support
You have read CB88's Privacy Policy — now you know how your data is handled. Open an account with confidence and get started with bKash or Nagad.
If you have any questions, feel free to contact our support team in English at any time.
For individuals aged 18 and above only. Play responsibly.