CB88 FAQ — all your questions answered in one place

CB88's Sports section features cricket betting as the most popular option. From international matches to the IPL, BPL, and World Cup — all major matches are covered.

Here's how to get started:

• Log in and go to "Sports" from the top menu, or head directly to the Games page
• Select cricket from the left sidebar — a list of ongoing and upcoming matches will appear
• Click on the match you want to bet on
• Choose your bet type: Match Winner, Toss Winner, Top Run Scorer, Over/Under Runs, and more
• Click on the odds to add a selection to your bet slip — enter your stake and hit "Confirm Bet"

Popular cricket betting markets:

Bet type	Description
Match Winner	Which team wins — the simplest bet
Total Runs O/U	Whether a specific over will go for more or fewer runs
Toss Winner	Who Wins the Toss
First Wicket	Which Batter Gets Out First
Live Betting	Odds change during the match — bet in real time

Live betting is especially popular — you can watch the match unfold and place bets based on how the game is going. Keep in mind that live odds change quickly, so you'll need to stay focused.

How quickly your winnings are withdrawn depends on the payment method, KYC status, and amount. Here's what you can typically expect:

Method	Time	Minimum
BKash	15–30 Minutes (Typically)	৳500
Nagad	15–30 Minutes (Typically)	৳500
Rocket	30 minutes – 1 hour	৳500
Bank Transfer	1–3 business days	৳1,000

What to make sure of for fast withdrawals:

• KYC verification must be completed — without it, your first withdrawal will be held
• Must be sent from the account's registered number — any other number requires manual verification
• Wagering requirements must be met before withdrawing from your bonus balance
• Your main balance (your own funds) can be withdrawn at any time — bonus terms do not apply

If more than 30 minutes have passed, contact support with your transaction ID — it's usually resolved quickly.

CB88 An account can be locked for several reasons — repeated incorrect password attempts, suspicious activity, expired KYC, or a self-exclusion you applied. The resolution depends on the cause.

Causes & solutions:

Reason for lock	Resolution	Time
Repeated incorrect password attempts (5+ times)	Wait 30 minutes or contact Support	30 minutes
Suspicious login detected (new country / device)	Click the verification link sent to your email	Instant
KYC verification required	Upload your National ID — activated within 1–2 days	1–2 business days
You have self-excluded your account	Auto-unlocks at the end of the period, or you can apply to support	Fixed duration
Due to a Rule Violation	Write to us in detail at support@cb88.life	3–5 business days

Fastest method: Contact live chat and provide your account username or registered mobile number. A standard lock is typically resolved within 5–10 minutes.

• Open CB88 Live Chat (bottom corner of the website)
• Type "Account Lock" — you'll be connected to a specialist quickly
• Verify your identity using your registered mobile number
• Enter the OTP when prompted — your account will be unlocked

CB88Some profile details on can be updated by you directly, while others require assistance from Support. For security reasons, mobile number changes cannot be made from within Settings — these must be done through Support.

You can change it yourself:

• Profile picture
• Display Name
• Communication preferences (email notifications on/off)
• Change Password
• Language & timezone settings

How to Change Your Mobile Number (via Support):

• Email support@cb88.life — use "Mobile Number Change" as the subject line
• Provide your old and new number, and attach a photo of your National ID
• An OTP will be sent to your old number — forward it to us via email
• Once verified, your number will be updated within 1–2 business days

How to change your email address:

• Account Settings → Profile → Change Email
• Enter your new email and verify your password
• A verification link will be sent to your new email — click it to confirm the update

Keep in mind — if the mobile number linked to your payment method changes, future withdrawals will go to the new number. Make sure you're certain before making the change.

CB88Signing up is quick and straightforward. No major documents are needed upfront — just your mobile number and a few basic details to get your account created.

What you need to provide during registration:

Information	Requirements
Full name	Mandatory — must match your National ID
Mobile Number	Required — preferably your bKash / Nagad number
Email Address	Mandatory
Date of birth	Mandatory — for 18+ age verification
Password	Required — minimum 8 characters
Currency	BDT (Bangladeshi Taka) — automatic

KYC documents (required before your first large withdrawal):

• National ID (NID) — front and back photos
• A passport or driving licence is also accepted
• Selfie (in some cases)

Completing your KYC right after registration saves you hassle later. KYC is generally not required for withdrawals under ৳5,000, but it is mandatory for larger amounts.

CB88offers several responsible gaming tools that are completely free and take effect immediately. Using them isn't a sign of weakness — it's what smart players do.

Available tools:

Tools	Works	How to Set It Up
Deposit Limit	Set daily / weekly / monthly maximum deposit limits	Settings → Limits → Deposit Limit
Loss Limit	Betting stops automatically when a set loss limit is reached	Settings → Limits → Loss Limit
Session Time Limit	Reminder or logout after a set playing period	Settings → Session Limit
Cooling-Off	Temporary Break of 24 Hours–6 Weeks	Settings → Account → Cooling-Off
Self-Exclusion	6 months–permanent closure	Contact Support

Quick steps to set a deposit limit:

• Log in → Profile icon → Select "Responsible Gaming"
• Click on the "Deposit Limit" option
• Choose daily, weekly, or monthly and set your amount
• Hit "Save" — the change takes effect immediately

Important: Decreasing a limit takes effect immediately. Increasing a limit requires a 7-day waiting period — this is an intentional safety delay.

For More Details On the Responsible Gaming page Go there — it has a complete guide to all the tools.